State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
MakaBaka LaLa
September 23, 2026
"Jennie was incredibly friendly and helpful. She patiently answered every question we had and helped us set up our new service. She also speaks different languages, which was absolutely wonderful for us! Jennie is kind, patient, and very professional. We truly appreciate her excellent service!"
"Thank you for sharing your experience with Jennie! It's great to hear how her multilingual skills and professionalism made setting up your new service a smooth process. We truly value your feedback and look forward to assisting you with any future insurance needs.
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E Chen Wu
September 23, 2026
"Excellent business insurance service from Jannie! She was professional, efficient, and extremely helpful in getting everything sorted out quickly. 5 stars all the way!"
"Hi E Chen Wu,
Thank you for your 5-star review! Jannie will be thrilled to hear your kind words about her professional and efficient service with your business insurance. We appreciate your trust in our agency and look forward to assisting you again in the future.
"
Damion
September 22, 2026
"Good help"
"Damion, we’re proud to see your five stars beside our name. Thanks for putting your trust in our office!"
Lyonel T Powell Sr
September 17, 2026
"Man dis dude is the man. Got me a better deal than Geico. Actually he saved me from them. Cool guy. I call him Super Man 🤑"
"Thanks for the awesome feedback, Lyonel! We’re so glad we were able to help you find a better deal and save you some money on your insurance. We appreciate you sharing your experience and are always here if you need anything!"
Jimmy T
September 16, 2026
"超級感謝 Jannie 專業的從業人員協助,站在使用者角度來推薦保單內容,推薦有需求的大家來找她。"
"谢谢你的反馈,Jimmy!Jannie 的专业和贴心服务确实让我们的团队感到自豪。感谢你对我们的信任,欢迎随时联系我们以满足你的保险需求。"
Christie Hodges
September 13, 2026
"Sumner is my agent! He's amazing. I just bought car insurance for my vehicle @ Joseph Lau State Farm Insurance in Chandler, AZ, after moving from out of state & not owning a car for two years. Previously had a CDL & was a tour guide in Alaska. Now, I'm a senior driver in AZ. From the beginning, Sumner was so helpful & professional, there was no question, this is where I will buy my insurance. The price sealed the deal, but I would have purchased here, no matter what, due to the level competence compared to other agencies, & their quick responses to my needs. Buying car insurance can be frustrating, and lead you to companies with questionable integrity . No worries here; the whole process was friendly, straightforward & businesslike. It was actually a pleasure....My highest ratings!"
"Hi Christie,
It's fantastic to hear that Sumner made your transition to car insurance in Arizona smooth and enjoyable. We truly value your trust and are here for any future insurance needs you may have. Thank you so much for sharing your experience! Safe travels on the road! "
Katie Turpin
September 11, 2026
"Matt was wonderful!"
"You’ve given us quite the compliment, Katie. Thanks for the five stars and for letting us be part of your insurance journey!"
Maurice Turpin
September 11, 2026
"I would love to call out the personal detail that Matt gave during our interaction and setting up our three different types of insurance Matt was more than thorough professional concise and extremely informative this is a great option if you are looking for any type of liability or collision insurance"
"A positive experience can make all the difference, Maurice! We're glad to hear that Matt provided you with thorough and informative service while setting up your insurance coverage. If you have any further questions or need assistance in the future, feel free to reach out to our team."
Eey Beey
September 11, 2026
"We created a personal relationship right away. He made the whole experience a manageable ordeal. I got exactly what I needed and wanted with a trained and experienced person that can speak with down-to-earth terms. They have a great culture there."
"Insurance can feel like a lot to navigate, so we’re happy our team could make things feel straightforward and comfortable for you. Hearing that you also connected with the culture of our agency makes this review even more special. Thanks for sharing your experience!"
YuLin Wu
September 10, 2026
"Jannie 服務很棒也很即時
隔天要交車怕保險來不及處理好,但Jannie 馬上幫我保好了沒有耽誤到交車時間!"
"感谢您的反馈,YuLin Wu!很高兴听到Jannie的服务让您满意,并且及时解决了您的保险需求,确保了交车的顺利进行。我们团队始终致力于为客户提供高效的保险服务,欢迎您随时联系我们以满足您的保险需求。"
Aaron Bitter
September 9, 2026
"Sumner was very friendly and relatable, having made several good suggestions and additional advice."
"Aaron, we’re so thankful you chose our team! It's great to hear that Sumner was able to connect with you and offer valuable suggestions and advice. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Maria
September 8, 2026
"Sumner was a refreshing breath of air so knowledgeable, kind considerate, helpful. He definitely is an asset to State Farm will look forward d to future conversations with him!!"
"This is wonderful to hear, Maria! We are thrilled that Sumner's knowledge and kindness left such a positive impression. Our team is here to assist with any of your insurance needs, and we look forward to your future conversations with us."
Jake Fox
September 4, 2026
"He was awesome. Had a meeting on a Saturday and got me covered"
"Saturday worked out perfectly, Jake! We’re thankful you took the time to meet with us and trusted our team to help with your coverage. Whenever another question comes up, don’t hesitate to reach out—we’re always happy to help!"
Shellsbells Bells
September 2, 2026
"The best insurance company I've ever dealt with"
"We’re happy to see those five stars, Shellsbells. Thanks for letting us know we’re doing a good job!"
Jaemin Ko
August 29, 2026
"He’ll get you the best deal!"
"Finding a deal you feel good about is always a win, Jaemin! We’re glad our team could help make that happen and that you felt good enough about the experience to recommend us. Thanks for choosing our agency!"
Steve Zhao
August 29, 2026
"Jannie is very helpful and knowledgeable."
"Helpful answers and knowledgeable service are always worth a shout-out! Steve, we love hearing that Jannie made such a positive impression during your experience. Thanks for trusting our team and sharing your kind words!"
Benita Keller
August 27, 2026
"Excellent customer service. My husband just passed and he made the transition so much easier for me. Helped cancel our previous policies and looked for ways to help me. Ty so much for all your kind help."
"Benita, we’re truly sorry for your loss. During a difficult time like this, we’re thankful our team could be there to help with your insurance needs and make things a little easier. Please know we’re here whenever you need us."
Nathan Dickerson
August 27, 2026
"Sumner was great throughout his process! Great ability to adapt and understand his customers and provides great customer service!"
"The best service is the kind that feels personal, Nathan! We’re glad Sumner was able to adapt to your needs and make sure you felt taken care of. Thanks for taking a moment to share your experience with our team!"
Candace Yañez
August 26, 2026
"Great experience speaking with Zach. He’s relatively new to the industry but you would never know it from the way he carries himself. He was knowledgeable, professional, personable, and genuinely pleasant to talk with."
"Thank you for the kind review Candace! James goes out of his way to make sure everyone understands the best coverage for each customer and I am glad that he was able to provide the same service for you! "
Jeffrey Dobson
August 24, 2026
"Great coverage for renters insurance for reasonable monthly fee. Thanks to Sumner"
"Jeffrey, finding renters coverage that fits both your needs and your budget is always a win! We’re pleased Sumner could help you find an option with a reasonable monthly rate and make the process easy along the way. Thanks for trusting our team with your insurance needs!"
itzel nevarez
August 22, 2026
"Great experience. Matthew was very helpful and got me the best deal. Very informative and answered all my questions. 10/10 customer service."
"Itzel, we really appreciate you sharing your experience! It’s wonderful to know Matthew was able to help you find an option that worked well for your insurance needs while making sure you had the information you needed. Thanks for trusting our team—we’re always here whenever you have questions!"
Gregory Lynn
August 22, 2026
"Sumner was a fantastic representative, made a personal connection and made sure to ask me lots of questions about what I wanted and broke everything down for me."
"Thanks for sending some kind words our way, Gregory! It's great to hear that Sumner was able to connect with you personally and provide detailed explanations about your insurance options. Our team is here to ensure you have the coverage that fits your needs, so feel free to reach out anytime you need assistance."
Patricia Chen
August 21, 2026
"Jannie服務很棒,對客戶問題也回得很快,人也很親切。"
"感謝您的反饋,Patricia!很高興聽到Jannie提供了優秀的服務,並且能迅速回應您的問題。我們的團隊致力於為客戶提供親切和高效的保險服務,隨時歡迎您聯繫我們以獲得更多幫助。"
Sunny Malik
August 21, 2026
"Great and fast service"
"Sunny, we truly enjoyed reading your feedback. We're glad to hear that you found our service both great and fast. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
Sunny Malik
August 21, 2026
"Great and fast service"