State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reagan Sims
October 3, 2026
"He’s great so helpful!"
Ron G
October 2, 2026
"Jannie was really nice and responsive"
"Thanks, Ron! It's great to hear that Jannie was nice and responsive. We appreciate your feedback and look forward to assisting with any future insurance needs."
Shih Chi
October 1, 2026
"Jannie真的太棒了。她很細心的做了逐項說明,並且提供了不同的方案。在我選擇時,也不會特別的推銷,真的很好。我一定會推薦給我身邊的人。"
"谢谢,Shih Chi!Jannie的细心和专业让我们感到自豪,很高兴她能为您提供合适的保险方案。感谢您的推荐,期待继续为您和您的朋友提供服务。"
Mizael Montijo
September 29, 2026
"Matthew is the guy to talk to! He helped me get a low rate and made the whole process easy. Highly recommend!"
"Hi Mizael, thank you so much for recommending Matthew! It's truly wonderful to hear that he made the entire process easy and efficient for you, and that he was able to help you secure a low rate. We genuinely appreciate your trust in our agency for all of your insurance needs, and we are committed to providing you with the best service possible."
Ngabo ben
September 29, 2026
"Zach did a very good jobs for my insurance health"
"Thanks, Ngabo! It's great to hear that Zach did a very good job with your health insurance. We appreciate your trust in our agency and look forward to assisting you in the future."
John Elbin
September 29, 2026
"I know Joseph personally, he is trustworthy, honest and sharp. I encourage anyone in the Phoenix or surrounding suburbs to use him for any insurance needs. Not just a good insurance agent but a solid person with solid values. 5 star review from me."
"Hi John,
Thank you so much for your thoughtful review and for recommending us to others in Phoenix! We're thrilled to hear that you value our trustworthiness and honesty. We truly appreciate your support and are always here for any of your insurance needs."
潘譽文
September 29, 2026
"能用中文真的很棒💪"
"潘譽文, that’s the kind of feedback that keeps a team motivated. Thanks for letting us know you had a positive experience!"
謝阿棋
September 28, 2026
"服務很好,很有耐心的講解!"
"謝阿棋, thanks for the 5 stars! We’re glad our team could take good care of you."
julia o'dell
September 25, 2026
"Saved me hundreds, great customer experience! Sumner is amazingly thorough and attentive!"
"Hi Julia, thanks for letting us know how we did! It's fantastic to hear that Sumner's thorough and attentive service helped save you hundreds. We appreciate your trust in our agency and look forward to assisting with any future insurance needs."
Marcos Benavides
September 25, 2026
"Evelyn was amazing! Found me the right policy for a great price! I highly recommend seeing her for any insurance needs. Thank you! 🙏🏽"
"Thanks, Marcos! Evelyn will be thrilled to hear your feedback. We're grateful for your recommendation and are always here to help with any insurance needs you might have. "
Ryan Waters
September 25, 2026
"Very helpful."
"Ryan, that’s one way to brighten up our review page! Thanks for the five stars and for choosing our office."
Tanya Vaz
September 24, 2026
"April is always Very friendly and helpful.🌻"
"Hi Tanya, thanks for sharing your experience with April! We're thrilled to hear that she made your visit friendly and helpful. If you ever have more questions or need assistance, feel free to reach out. "
MakaBaka LaLa
September 23, 2026
"Jennie was incredibly friendly and helpful. She patiently answered every question we had and helped us set up our new service. She also speaks different languages, which was absolutely wonderful for us! Jennie is kind, patient, and very professional. We truly appreciate her excellent service!"
"Thank you for sharing your experience with Jennie! It's great to hear how her multilingual skills and professionalism made setting up your new service a smooth process. We truly value your feedback and look forward to assisting you with any future insurance needs.
"
E Chen Wu
September 23, 2026
"Excellent business insurance service from Jannie! She was professional, efficient, and extremely helpful in getting everything sorted out quickly. 5 stars all the way!"
"Hi E Chen Wu,
Thank you for your 5-star review! Jannie will be thrilled to hear your kind words about her professional and efficient service with your business insurance. We appreciate your trust in our agency and look forward to assisting you again in the future.
"
Damion
September 22, 2026
"Good help"
"Damion, we’re proud to see your five stars beside our name. Thanks for putting your trust in our office!"
Lyonel T Powell Sr
September 17, 2026
"Man dis dude is the man. Got me a better deal than Geico. Actually he saved me from them. Cool guy. I call him Super Man 🤑"
"Thanks for the awesome feedback, Lyonel! We’re so glad we were able to help you find a better deal and save you some money on your insurance. We appreciate you sharing your experience and are always here if you need anything!"
Jimmy T
September 16, 2026
"超級感謝 Jannie 專業的從業人員協助,站在使用者角度來推薦保單內容,推薦有需求的大家來找她。"
"谢谢你的反馈,Jimmy!Jannie 的专业和贴心服务确实让我们的团队感到自豪。感谢你对我们的信任,欢迎随时联系我们以满足你的保险需求。"
Christie Hodges
September 13, 2026
"Sumner is my agent! He's amazing. I just bought car insurance for my vehicle @ Joseph Lau State Farm Insurance in Chandler, AZ, after moving from out of state & not owning a car for two years. Previously had a CDL & was a tour guide in Alaska. Now, I'm a senior driver in AZ. From the beginning, Sumner was so helpful & professional, there was no question, this is where I will buy my insurance. The price sealed the deal, but I would have purchased here, no matter what, due to the level competence compared to other agencies, & their quick responses to my needs. Buying car insurance can be frustrating, and lead you to companies with questionable integrity . No worries here; the whole process was friendly, straightforward & businesslike. It was actually a pleasure....My highest ratings!"
"Hi Christie,
It's fantastic to hear that Sumner made your transition to car insurance in Arizona smooth and enjoyable. We truly value your trust and are here for any future insurance needs you may have. Thank you so much for sharing your experience! Safe travels on the road! "
Katie Turpin
September 11, 2026
"Matt was wonderful!"
"You’ve given us quite the compliment, Katie. Thanks for the five stars and for letting us be part of your insurance journey!"
Maurice Turpin
September 11, 2026
"I would love to call out the personal detail that Matt gave during our interaction and setting up our three different types of insurance Matt was more than thorough professional concise and extremely informative this is a great option if you are looking for any type of liability or collision insurance"
"A positive experience can make all the difference, Maurice! We're glad to hear that Matt provided you with thorough and informative service while setting up your insurance coverage. If you have any further questions or need assistance in the future, feel free to reach out to our team."
Eey Beey
September 11, 2026
"We created a personal relationship right away. He made the whole experience a manageable ordeal. I got exactly what I needed and wanted with a trained and experienced person that can speak with down-to-earth terms. They have a great culture there."
"Insurance can feel like a lot to navigate, so we’re happy our team could make things feel straightforward and comfortable for you. Hearing that you also connected with the culture of our agency makes this review even more special. Thanks for sharing your experience!"
YuLin Wu
September 10, 2026
"Jannie 服務很棒也很即時
隔天要交車怕保險來不及處理好,但Jannie 馬上幫我保好了沒有耽誤到交車時間!"
"感谢您的反馈,YuLin Wu!很高兴听到Jannie的服务让您满意,并且及时解决了您的保险需求,确保了交车的顺利进行。我们团队始终致力于为客户提供高效的保险服务,欢迎您随时联系我们以满足您的保险需求。"
Aaron Bitter
September 9, 2026
"Sumner was very friendly and relatable, having made several good suggestions and additional advice."
"Aaron, we’re so thankful you chose our team! It's great to hear that Sumner was able to connect with you and offer valuable suggestions and advice. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Maria
September 8, 2026
"Sumner was a refreshing breath of air so knowledgeable, kind considerate, helpful. He definitely is an asset to State Farm will look forward d to future conversations with him!!"
"This is wonderful to hear, Maria! We are thrilled that Sumner's knowledge and kindness left such a positive impression. Our team is here to assist with any of your insurance needs, and we look forward to your future conversations with us."
Jake Fox
September 4, 2026
"He was awesome. Had a meeting on a Saturday and got me covered"
"Saturday worked out perfectly, Jake! We’re thankful you took the time to meet with us and trusted our team to help with your coverage. Whenever another question comes up, don’t hesitate to reach out—we’re always happy to help!"