State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaemin Ko
August 29, 2026
"He’ll get you the best deal!"
Steve Zhao
August 29, 2026
"Jannie is very helpful and knowledgeable."
"Helpful answers and knowledgeable service are always worth a shout-out! Steve, we love hearing that Jannie made such a positive impression during your experience. Thanks for trusting our team and sharing your kind words!"
Benita Keller
August 27, 2026
"Excellent customer service. My husband just passed and he made the transition so much easier for me. Helped cancel our previous policies and looked for ways to help me. Ty so much for all your kind help."
Nathan Dickerson
August 27, 2026
"Sumner was great throughout his process! Great ability to adapt and understand his customers and provides great customer service!"
Candace Yañez
August 26, 2026
"Great experience speaking with Zach. He’s relatively new to the industry but you would never know it from the way he carries himself. He was knowledgeable, professional, personable, and genuinely pleasant to talk with."
"Thank you for the kind review Candace! James goes out of his way to make sure everyone understands the best coverage for each customer and I am glad that he was able to provide the same service for you! "
Jeffrey Dobson
August 24, 2026
"Great coverage for renters insurance for reasonable monthly fee. Thanks to Sumner"
"Jeffrey, finding renters coverage that fits both your needs and your budget is always a win! We’re pleased Sumner could help you find an option with a reasonable monthly rate and make the process easy along the way. Thanks for trusting our team with your insurance needs!"
itzel nevarez
August 22, 2026
"Great experience. Matthew was very helpful and got me the best deal. Very informative and answered all my questions. 10/10 customer service."
"Itzel, we really appreciate you sharing your experience! It’s wonderful to know Matthew was able to help you find an option that worked well for your insurance needs while making sure you had the information you needed. Thanks for trusting our team—we’re always here whenever you have questions!"
Gregory Lynn
August 22, 2026
"Sumner was a fantastic representative, made a personal connection and made sure to ask me lots of questions about what I wanted and broke everything down for me."
"Thanks for sending some kind words our way, Gregory! It's great to hear that Sumner was able to connect with you personally and provide detailed explanations about your insurance options. Our team is here to ensure you have the coverage that fits your needs, so feel free to reach out anytime you need assistance."
Patricia Chen
August 21, 2026
"Jannie服務很棒,對客戶問題也回得很快,人也很親切。"
"感謝您的反饋,Patricia!很高興聽到Jannie提供了優秀的服務,並且能迅速回應您的問題。我們的團隊致力於為客戶提供親切和高效的保險服務,隨時歡迎您聯繫我們以獲得更多幫助。"
Sunny Malik
August 21, 2026
"Great and fast service"
"Sunny, we truly enjoyed reading your feedback. We're glad to hear that you found our service both great and fast. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
Sunny Malik
August 21, 2026
"Great and fast service"
Andrea Hazel
August 21, 2026
"You have always been on my team and making things as easy as possible for me. At this moment I'm going through a Home Equity Loan and the Loan Processor is a very hard person to work with, but Kelly was/ is so professional and completely worked over and beyond with her. I appreciate her way of dealing with this person, I have not been as nice. But "this too shall pass"."
"Andrea, it’s wonderful to hear that Kelly was there to help guide you through your Home Equity Loan process, especially when things became challenging. We’re grateful her support and dedication made a difference for you. Thank you for sharing your experience and recognizing her efforts!"
Dex O'Connor
August 19, 2026
"Very happy with my experience"
"A happy customer is always worth celebrating, Dex! We’re grateful you took the time to share your experience and let us know our service has been a good fit for you. Thanks for your support!"
Pixy “Pixy Chen” Larry
August 19, 2026
"Wonderful experience."
"A wonderful experience is always worth sharing! We’re pleased our agency made such a positive impression. Thanks for choosing our team and taking the time to let us know about your experience!"
吳岳峰
August 17, 2026
"說中文 親切 迅速"
"感谢您的反馈,吳岳峰!我们很高兴您对我们的中文服务和快速响应感到满意。若您有任何保险需求,欢迎随时联系我们的团队。"
Jennifer Thompson
August 17, 2026
"Sumner has been a pleasure to work with. Very knowledgeable and forthcoming with information and details regarding new policies and the processes to cancel and ensure new policies are in place."
"Making a switch is a lot less stressful when you have someone keeping you informed, Jennifer! We’re glad Sumner could help with your new policies and make the transition feel straightforward. Thank you for taking a moment to share your feedback!"
Kameron Turnbo
August 15, 2026
"Sumner was amazing and got me a great quote, cheaper for better coverage! I was paying the same amount as I am now but for the state minimum, with Sumners help I’m saving money and everything is covered down to my chain I wear around my neck. Highly recommend!"
"Kameron, thanks for putting in a good word for us and for recognizing Sumner! It's great to hear that you found a better coverage option while saving money, and we're glad to know that everything, even down to your chain, is covered. If you ever have more questions or need further assistance with your insurance needs, feel free to reach out to us."
Bailey DeAngelo
August 14, 2026
"Sumner assisted me with changing my home and auto insurance. He was very knowledgeable and answered all of my questions regarding coverage comparisons and the switching process. His friendly demeanor made this a pleasant experience. I am very happy with the savings of my new policies."
"Thank you, Bailey, for your feedback! It's great to hear that Sumner was able to assist you effectively with your home and auto insurance changes. We're delighted that you're happy with the savings on your new policies. If you have any more questions or need further assistance, feel free to reach out to our team."
Damian Crookston
August 14, 2026
"sunmer was so easy to work with I 100% recommend."
"It’s always rewarding to hear when someone makes the insurance process easier, Damian! Thank you for recognizing Sunmer and for taking a moment to recommend our team. We truly appreciate your support!"
Alexis Hobbs
August 12, 2026
"Sumner helped me get my place covered this week. He called me within literal seconds of putting in a request and was so helpful. I appreciated him making what’s usually a mundane process so pleasant with his good vibes. The entire office has such a good relationship with eachother and it shows, which is the exact kind of place everyone should want to do their business. Thank you Sumner & team!! (:"
"Alexis, thank you for your thoughtful feedback! It's wonderful to hear that Sumner was able to assist you promptly and make the process enjoyable. Our team takes pride in creating a positive environment, and we're pleased it made a difference for you. If you ever need further assistance with your insurance needs, please feel free to reach out."
Juan Florentino Araos Torres
August 8, 2026
"Very easy, affordable, and fast. Matthew Pang from the team did a great job going over the policies I wanted, my options, and even helped me get an additional policy that I wasn’t aware of. Thank you!"
"Juan, thanks for sharing this! We're delighted to hear that Matthew Pang was able to assist you effectively with your policies and even help you discover an additional option. If you have any more questions or need further assistance with your insurance needs, feel free to reach out to our team."
Nick Dominguez
August 7, 2026
"⭐⭐⭐⭐⭐
Jannie was phenomenal! She made everything incredibly easy and was such a pleasure to work with. She was friendly, knowledgeable, responsive, and took the time to make sure I understood everything and was completely taken care of.
You can tell Jannie genuinely cares about the people she helps, and that really stood out to me. Easily one of the best customer service experiences I’ve had in a long time. State Farm is lucky to have her. Highly recommend!"
"Thank you for your glowing feedback, Nick! We're delighted to hear that Jannie made your experience with our agency so positive and seamless. Her dedication to ensuring you felt informed and cared for truly reflects our commitment to excellent service. If you ever need assistance with your insurance needs, don't hesitate to reach out."
Latorya Brown
August 6, 2026
"Nikki is a great for your team she is awesome and help me thru the whole experience"
"Latorya, we appreciate you taking the time to acknowledge Nikki! We're thrilled to hear that Nikki was able to assist you during your experience with us. Our team is always here to help with your insurance needs, so please feel free to reach out anytime."
Matthew Horgan
August 6, 2026
"Awesome, friendly, and was super helpful with getting me what I needed."
"Reviews like yours are always appreciated, Matthew! It’s great to hear our team was able to provide a friendly and positive experience while helping with your insurance needs. We’re always just a call away."
Chasey
August 5, 2026
"Summer made my entire car insurance buying process super easy. He go to know me and what my family needed. I will be recommending him to anyone I know needing insurance in the future!"
"We couldn’t be more thankful for your review, Chasey! It's great to hear that Summer made your car insurance buying process easy and took the time to understand your family's needs. We appreciate your support and look forward to assisting you with any future insurance needs."