
State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Po-Chou Lin
August 23, 2025
"Very professional and effective"
CHARLES LASSITER
August 22, 2025
"James was awesome thanks for your help"
"Thank you for the kind review Charles! James is the best at helping people with their car insurance!"
Maria Gottas
August 21, 2025
"Excellent customer service. Joseph always responds quickly to any of my question's."
"Thank you so much for your generous review Maria! So glad we were able to provide you excellent customer service!"
Ash Abbasi
August 20, 2025
"I had an absolutely wonderful experience, friendly and attentive staff who made sure every detail was perfect"
王瓊慧
August 20, 2025
"Tim很棒 。 很認真 。有事情問他都會想辦法幫你 。也保了一個好的保障、 感謝🙏"
Po-Wei Lee
August 20, 2025
"good service!!!"
Daro Johnson
August 18, 2025
"James has been amazing Follow up Customer service Not pushy at all"
"Thank you for the five star review Daro! I am so glad you had a great experience working with James setting up your family's car insurance. "
Drew Reiman
August 15, 2025
"James was very helpful and informative providing better coverage at a lower rate than my policy at Progressive - unfortunate that 10 stars isn’t a thing because he deserves way more than 5. Thanks James!"
"Thank you for the generous review Drew! James truly is the best at saving people money without sacrificing proper coverage on your car insurance!"
Leslie McCoy
August 15, 2025
"I love working with this office, everyone is always so extremely welcoming and helpful. I highly recommend using Joseph Lau and his team, you won’t regret it!"
"Thank you for your kind words Leslie! Our office strives to provide the best customer service possible and thank you for placing your insurance trust with us! "
Raymond Weaver
August 14, 2025
"James was amazing! He not only heard my concerns but he addressed them with no pressure for a sale like most do. Call him If you’re looking for a true quote. Thanks to James & State Farm!!!"
Rajesh Kolluru
August 13, 2025
"I would like to share my experience with this insurance provider, which has been overwhelmingly positive. The representatives I've interacted with were always kind, patient, and eager to assist me. They efficiently addressed my questions and provided clear explanations of my policy. I genuinely appreciate their professionalism and commitment to customer satisfaction. I would recommend this insurance provider to anyone."
"Thank you so much for your kind words Rajesh! Our team puts in the extra effort to make sure each customer understands how their insurance policies work and provide recommendations in your best interest. Thank you for trusting us with your family's insurance needs!"
Roger
August 11, 2025
"非常高效的溝通,Jannie非常Nice!"
"Thank you for the generous review Roger! It is great to hear that you experienced great customer service from Jannie!"
Patricia Chen
August 11, 2025
"服務人員解說很清楚, 費用也很公道。"
"Thank you for the five star review Patricia! It is great to hear that you were able to understand how our insurance policies help to protect you and your family in Chinese while being able to save money!"
kristiann huntington
August 11, 2025
"Joseph Lau and Jannie Lau were amazing. They have helped both my owners and tenants. They helped them get the right coverage for the best price. I was amazed how fast they worked to get everyone taken care of. I would recommend them to anyone."
George Wei
August 8, 2025
"Had great experience managing my policy, being proactive about their customers. Recommended."
Shawhua Ger
August 8, 2025
"very proactive and effective"
尚俊宏
August 8, 2025
"非常熱情、熱心,也非常耐心回覆問題,可以一站式解決各種保險問題"
Erik Anthony
August 7, 2025
"Very friendly and helpful! Didn’t take an hour to get a quote like most other agencies. Spoke with James and he was great. Able to give me a quote and get me signed up with a great price with ease."
Henry Yan (Henry)
August 7, 2025
"Jannie is very professional and considerate, representing the client’s best interests."
哩公威
August 7, 2025
"Janie人非常好,講解清楚,服務很好,推薦!"
William Herzberg
August 6, 2025
"So kind and always very responsive. Long term customer and very pleased"
Kayla Ruyle
August 6, 2025
"James P did a great job being patient with us over several months before we were ready to switch providers and then was extra patient when I came in with all my rapid fire questions. We ended up with higher coverage limits for a much better premium than we were paying."
Hanan Abdeen
August 5, 2025
"Great working with Joseph. He was so friendly and polite and he made my purchase so easy! I appreciate all his help and attendance to my questions."
KengHan Yang
August 5, 2025
"服務快速可靠,大大推薦Jannie"
Dylan Hyper
August 4, 2025
"Good service Phone call are always on time and fast replies and cooperation with the communications"