State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Grim WayToDie
August 3, 2026
"Very helpful and did a great job introducing me to concepts and processes I was unfamiliar with, and remained friendly and approachable through it all."
"Your experience is exactly why we love what we do! We’re thrilled to hear our team was able to provide clear guidance while making insurance feel approachable and easy to understand. We appreciate your trust and will continue to be here whenever you need support."
Andrew Whisper
August 3, 2026
"很舒服的服務方式。"
"感谢您的反馈,Andrew!很高兴听到您对我们的服务方式感到满意。我们始终致力于为您提供舒适的保险体验,如有任何需求,请随时与我们联系。"
Dennis
August 3, 2026
"The staff was very friendly, responded quickly, and offered reasonable prices. I had a great experience and would definitely recommend them."
"Dennis, we love hearing how our team was able to make such a great impression! Knowing our quick communication, friendly approach, and value-driven service stood out means so much to us. We’re grateful for your recommendation and look forward to continuing to support you with all your insurance needs."
Dan & Veronica Waldow
July 31, 2026
"Always quick and accurate for the changes on all our policies! Appreciate the friendly voice and expertise."
Flo Baltazar
July 30, 2026
"Great experience. Sumner was very friendly and didn't try to force the sale. He provided ample time for me to think about it. He gave me the same impression as the commercial, "Like a good neighbor....""
"Flo, hearing that Sumner made you feel comfortable means a lot to our team! We’re grateful he took the time to understand your needs and provide the support you needed while considering your choices. We appreciate the opportunity to be your insurance resource."
楊婷琬
July 29, 2026
"服務人員會說中文
而且相當用心解說
讓我們很滿意
有要買保險的亞洲朋友都可以找她
真的很感謝她呢"
"感谢您的反馈,楊婷琬!我们很高兴听到您对我们中文服务的满意,并且感谢您推荐我们的团队。若您或您的朋友有任何保险需求,欢迎随时联系我们。"
braedon binder
July 29, 2026
"Really helpful, kind and inciteful!"
"Braedon, we’re glad you shared your experience with us! It’s great to know our team was able to provide the helpful insight and support you were looking for. We appreciate your trust and are always here whenever you have questions or need assistance with your insurance coverage."
Brenden Kincaid
July 28, 2026
"Summer Did a amazing job and got me a much lower quote. And was not only super nice but super personable."
"Brenden, we’re so glad you shared your experience with us! It’s wonderful knowing Summer was able to help you find a lower quote while providing the friendly and personable service you appreciated. We’re grateful for your trust and are always here whenever you need us."
yuxin qin
July 28, 2026
"Jannie非常專業和高效,為我家庭量身定制的保單,性價比很高!"
"感谢您的反饋,Yuxin Qin!很高兴听到Jannie为您的家庭量身定制了高性价比的保单。我们团队始终致力于提供专业和高效的服务,随时欢迎您联系我们以满足您的保险需求。"
Tishawnda Bellamy
July 25, 2026
"Matt Pang provides outstanding customer service. I appreciate his follow up and great response time when I have a question."
"Tishawnda, we're delighted to hear that Matt Pang's outstanding customer service and prompt responses have made a positive impact on your experience with our agency. If you have any more questions or need assistance with your insurance needs, feel free to reach out."
Leon Feng
July 25, 2026
"可以中文溝通的保險專員 推薦"
"感谢您的推荐,Leon!我们很高兴能用中文为您提供保险服务。若您有任何保险需求,欢迎随时联系我们的团队。"
黃弘章
July 24, 2026
"對于一個來到美國還能有中文的幫忙,真的很感謝,可惜沒6星"
"感谢您的反馈,黃弘章!我们很高兴能用中文为您提供帮助,并协助您解决保险需求。如果您将来有任何问题或需要进一步的帮助,请随时联系我们的团队。"
Jimmy Lin
July 24, 2026
"感謝Jannie的細心熱心,她會說英語、中文、台語、粵語,溝通上超方便,幫助我們解決很多問題,讓我們立即推薦給朋友。讚👍"
"感谢您的反馈,Jimmy!很高兴听到Jannie的多语言能力和细心服务让您感到满意,并帮助解决了许多问题。我们非常感谢您愿意推荐我们的服务,若您有任何保险需求,欢迎随时联系我们。"
Judy Smith
July 23, 2026
"Every time I deal with this group, I get friendly and extremely service. I would recommend them highly"
"Judy, it's great to hear that you've consistently experienced friendly and exceptional service with our team. We're here to assist with any of your insurance needs, so feel free to reach out anytime."
Josh B
July 22, 2026
"I originally just started with a quote on the website and Matt Pang called me right after. He went over all the numbers and fine tuned them to exactly what coverage I wanted. After seeing how much I was getting scammed by my other insurance, I switch over to State Farm.
Matt is very knowledgeable and well versed in all coverages. He took the time to explain everything and made sure it was perfect for me. He even went the extra mile and ran some quotes for vehicles I was wanting to get in the near future so I have an idea of how much it will cost me.
10/10 experience"
"Having a knowledgeable team member to guide you through your options can make all the difference. Josh, we’re glad Matt was able to provide valuable insight and help you find the right coverage for your situation. Thank you for allowing us to be your insurance resource."
Tishana Thompson
July 21, 2026
"Sumner made it easy to switch insurances and was very informative. I really appreciate the fact that he didn’t just rush me to get a policy but instead took the time to explain. Thank you so much Sumner for your assistance!!"
"Five stars from you is a wonderful compliment. Tishana, it's great to hear that Sumner made the process of switching insurances smooth and informative for you. We appreciate your trust in our agency, and if you ever have more questions or need assistance with your insurance needs, feel free to reach out."
Gregg Groshon
July 21, 2026
"Worked with Sumner B to get us quotes , discuss options and change over our auto and home insurance. Professional, friendly and easy to work with. Highly recommend using Sumner to get the best prices!"
"Thank you, Gregg, for your recommendation and for sharing your experience with Sumner. We're delighted to hear that you found the process of discussing options and changing over your auto and home insurance to be professional and friendly. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
christian ochos
July 21, 2026
"Was quick and knowledgeable help me save a lot of money"
"Christian, thank you for your feedback! We're pleased to know that our prompt and knowledgeable service helped you save money. If you have any more questions or need assistance with your insurance coverage, please don't hesitate to contact our team."
Michelle Chen
July 18, 2026
"Jannie態度親切~中文精通 有任何問題都馬上有效率的處理解答"
"感谢您的反馈,Michelle!我们很高兴听到Jannie能够用流利的中文为您提供高效的服务。若您有任何保险需求,欢迎随时联系我们的团队。"
kathy gerber
July 17, 2026
"Loved the agent he was so easy to talk to. just like talking to a friend. Thanks Sumner."
"Kathy, it's so awesome to hear that Sumner made you feel comfortable and at ease, just like talking to a friend. We're glad to have helped with your insurance needs, and if you ever need assistance in the future, feel free to reach out."
Jason Hong
July 17, 2026
"Dealing with James was amazing from the get go. Responded to a quote request super fast and with a price that no other company could even come close to. Excellent communication and customer service."
"Your feedback goes a long way, Jason! We’re happy to know James provided the quick assistance and competitive options you were looking for. We appreciate your trust and are grateful to be part of your insurance experience."
Ruben Amancio Ramos
July 17, 2026
"Matt was great, detailed and supportive. He listened to what we needed and delivered"
"Ruben, thanks for sharing! It's great to hear that Matt was able to provide detailed and supportive service while listening to your needs. We're glad he could deliver the assistance you were looking for, and we're here whenever you need help with your insurance needs."
Alisa Smartt
July 16, 2026
"Sumner was great! He was very responsive, knowledgeable and offered amazing service. He ran multiple quotes for me and was able to get me better coverage with a lower premium. Highly recommend."
"It's fantastic to hear that Sumner provided you with responsive and knowledgeable service, and that he was able to find you better coverage at a lower premium. Thank you for your recommendation, Alisa!"
D Tully
July 16, 2026
"Professional and worth the time to switch! Sumner made the process of change my auto and home policies simple and painless."
"Thank you for your feedback! It's great to hear that Sumner made switching your auto and home policies a smooth experience. We're glad to have you with us and are here to assist with any of your insurance needs."
Robert Winker
July 15, 2026
"Very helpful thanks"
"What a thoughtful review—thank you, Robert! Helping our customers is what we love to do, and it’s rewarding to know you had a great experience with our team."