State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tishana Thompson
July 21, 2026
"Sumner made it easy to switch insurances and was very informative. I really appreciate the fact that he didn’t just rush me to get a policy but instead took the time to explain. Thank you so much Sumner for your assistance!!"
Gregg Groshon
July 21, 2026
"Worked with Sumner B to get us quotes , discuss options and change over our auto and home insurance. Professional, friendly and easy to work with. Highly recommend using Sumner to get the best prices!"
christian ochos
July 21, 2026
"Was quick and knowledgeable help me save a lot of money"
"Christian, thank you for your feedback! We're pleased to know that our prompt and knowledgeable service helped you save money. If you have any more questions or need assistance with your insurance coverage, please don't hesitate to contact our team."
Michelle Chen
July 18, 2026
"Jannie態度親切~中文精通 有任何問題都馬上有效率的處理解答"
"感谢您的反馈,Michelle!我们很高兴听到Jannie能够用流利的中文为您提供高效的服务。若您有任何保险需求,欢迎随时联系我们的团队。"
kathy gerber
July 17, 2026
"Loved the agent he was so easy to talk to. just like talking to a friend. Thanks Sumner."
"Kathy, it's so awesome to hear that Sumner made you feel comfortable and at ease, just like talking to a friend. We're glad to have helped with your insurance needs, and if you ever need assistance in the future, feel free to reach out."
Jason Hong
July 17, 2026
"Dealing with James was amazing from the get go. Responded to a quote request super fast and with a price that no other company could even come close to. Excellent communication and customer service."
"Your feedback goes a long way, Jason! We’re happy to know James provided the quick assistance and competitive options you were looking for. We appreciate your trust and are grateful to be part of your insurance experience."
Ruben Amancio Ramos
July 17, 2026
"Matt was great, detailed and supportive. He listened to what we needed and delivered"
"Ruben, thanks for sharing! It's great to hear that Matt was able to provide detailed and supportive service while listening to your needs. We're glad he could deliver the assistance you were looking for, and we're here whenever you need help with your insurance needs."
Alisa Smartt
July 16, 2026
"Sumner was great! He was very responsive, knowledgeable and offered amazing service. He ran multiple quotes for me and was able to get me better coverage with a lower premium. Highly recommend."
"It's fantastic to hear that Sumner provided you with responsive and knowledgeable service, and that he was able to find you better coverage at a lower premium. Thank you for your recommendation, Alisa!"
D Tully
July 16, 2026
"Professional and worth the time to switch! Sumner made the process of change my auto and home policies simple and painless."
"Thank you for your feedback! It's great to hear that Sumner made switching your auto and home policies a smooth experience. We're glad to have you with us and are here to assist with any of your insurance needs."
Robert Winker
July 15, 2026
"Very helpful thanks"
"What a thoughtful review—thank you, Robert! Helping our customers is what we love to do, and it’s rewarding to know you had a great experience with our team."
Michael J Mebs
July 14, 2026
"I spoke with Kelly Ferguson. She was professional, knowledgeable, and friendly. She updated my auto insurance for another vehicle, and she informed what the cost of the new policy would be. I received the confirmation of my policy and my new ID cards within a few minutes. Making a change was effortless over the phone. It is a pleasure to do business with people who value you as a client."
"Michael, thank you for sharing your experience with Kelly Ferguson. It's great to hear that she was able to assist you efficiently with updating your auto insurance and providing the necessary information and documents promptly. We value your business and are here to help with any of your insurance needs in the future."
Jesse Hernandez-Diaz
July 11, 2026
"Honestly really helpful and really good customer service, would recommend"
"It's great to know our team made your insurance experience a positive one. Jesse, thank you for your kind recommendation and for recognizing our customer service. We appreciate your support!"
CHARLES LASSITER
July 10, 2026
"Morgan was awesome thanks for your help!"
"Thank you for the kind review Charles! James is the best at helping people with their car insurance!"
Mike Maghinay
July 10, 2026
"Matt was super helpful and informative on the policies and costs for everything!"
"It's so great to hear that Matt was able to give you such helpful and informative insights about your policies and associated costs! We really appreciate your feedback, Mike! Thanks a bunch for taking the time to share your thoughts!"
Wong Wang
July 10, 2026
"Sumner was amazing! He definitely can work on his sneezing but other than that he truly does do a wonderful job. Just sneezed a lot. At least 3 times a sentence."
"We are absolutely thrilled to hear that Sumner excelled in providing you with exceptional assistance regarding your insurance needs. Thank you so much for your uplifting and positive feedback, Wong! Your kind words truly mean a lot to us."
張帛貝
July 10, 2026
"非常清楚非常即時"
"感谢您的反馈,張帛貝!我们很高兴知道您对我们的服务感到满意。若您有任何保险需求,欢迎随时联系我们的团队。"
elmswangzhixin
July 10, 2026
"非常感謝 State Farm 的 Jannie!
Jannie 服務非常專業又親切,耐心解答我所有疑問,幫我清楚分析需求並推薦最適合的方案,整個投保過程順利又安心。State Farm 作為一家可靠的大公司,服務品質和理賠保障都讓人放心。最重要的是價格優質,性價比很高。
強力推薦 Jannie 和 State Farm 給需要保險的朋友們!謝謝妳的專業協助!"
"感谢您的反馈!很高兴听到Jannie为您提供了专业且亲切的服务,并帮助您找到最合适的保险方案。我们致力于为客户提供优质的服务和保障,期待未来继续为您的保险需求提供帮助。"
Nancy Vazquez
July 8, 2026
"Excellent customer service 🤍"
"Nancy, we really appreciate your feedback! We’re happy to know our team was able to provide the service you deserve. Thanks for sharing your experience with us."
Andrew Engbring
July 7, 2026
"Great people and super helpful. It’s been really nice to have a local rep in our corner on insurance. This gives us a much more personalized feeling than we have had with any other insurer. We switched all of our USAA policies to State Farm. Thank you!"
"Thank you for the glowing review, Andrew! We’re grateful for your trust and look forward to helping you through every stage of life."
Chung Yufu
July 6, 2026
"友善,專業,服務態度非常競業。"
"感谢您的评价,Chung Yufu!我们很高兴您对我们的友善和专业服务感到满意。期待继续为您提供优质的保险服务!"
Kirk Bowden
July 4, 2026
"Sumner made switching to State Farm so easy! He explained everything and took care of everything to help us switch in less than 10 minutes and he helped us save tons of money!"
"Kirk, thank you for sharing your experience! It's great to hear that Sumner made the switch to State Farm smooth and quick while also helping you save money. We appreciate your feedback and are here if you need anything else."
Meiling Guan
July 3, 2026
"Jannie 小姐服务很好,一直帮我们拿到好价格,解决问题,"
"Thank you for the 5 stars, Meiling Guan. We appreciate it. "
9th Immortal
July 3, 2026
"The agent Joseph provided a top notch service and I am a happy camper."
"Hey, we really appreciate this! Thanks for giving us the opportunity to help—we're glad everything went smoothly."
wen w
July 3, 2026
"Excellent service at reasonable price"
"Thank you for your kind words Wen! So glad we were able to provide you great customer service!"
Sabrina Choi
July 1, 2026
"Sumner was fantastic to work with! He took great care of my husband and me, helped us bundle our home and auto insurance, and made the process simple and stress-free. We highly recommend him at State Farm!"
"Thank you, Sabrina, for sharing your experience! It's great to hear that Sumner made the process of bundling your home and auto insurance simple and stress-free. We appreciate your recommendation and look forward to continuing to serve you and your husband."