State Farm® Insurance Agent Joseph Lau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
吳岳峰
August 17, 2026
"說中文 親切 迅速"
"感谢您的反馈,吳岳峰!我们很高兴您对我们的中文服务和快速响应感到满意。若您有任何保险需求,欢迎随时联系我们的团队。"
Jennifer Thompson
August 17, 2026
"Sumner has been a pleasure to work with. Very knowledgeable and forthcoming with information and details regarding new policies and the processes to cancel and ensure new policies are in place."
"Making a switch is a lot less stressful when you have someone keeping you informed, Jennifer! We’re glad Sumner could help with your new policies and make the transition feel straightforward. Thank you for taking a moment to share your feedback!"
Kameron Turnbo
August 15, 2026
"Sumner was amazing and got me a great quote, cheaper for better coverage! I was paying the same amount as I am now but for the state minimum, with Sumners help I’m saving money and everything is covered down to my chain I wear around my neck. Highly recommend!"
"Kameron, thanks for putting in a good word for us and for recognizing Sumner! It's great to hear that you found a better coverage option while saving money, and we're glad to know that everything, even down to your chain, is covered. If you ever have more questions or need further assistance with your insurance needs, feel free to reach out to us."
Bailey DeAngelo
August 14, 2026
"Sumner assisted me with changing my home and auto insurance. He was very knowledgeable and answered all of my questions regarding coverage comparisons and the switching process. His friendly demeanor made this a pleasant experience. I am very happy with the savings of my new policies."
"Thank you, Bailey, for your feedback! It's great to hear that Sumner was able to assist you effectively with your home and auto insurance changes. We're delighted that you're happy with the savings on your new policies. If you have any more questions or need further assistance, feel free to reach out to our team."
Damian Crookston
August 14, 2026
"sunmer was so easy to work with I 100% recommend."
"It’s always rewarding to hear when someone makes the insurance process easier, Damian! Thank you for recognizing Sunmer and for taking a moment to recommend our team. We truly appreciate your support!"
Alexis Hobbs
August 12, 2026
"Sumner helped me get my place covered this week. He called me within literal seconds of putting in a request and was so helpful. I appreciated him making what’s usually a mundane process so pleasant with his good vibes. The entire office has such a good relationship with eachother and it shows, which is the exact kind of place everyone should want to do their business. Thank you Sumner & team!! (:"
"Alexis, thank you for your thoughtful feedback! It's wonderful to hear that Sumner was able to assist you promptly and make the process enjoyable. Our team takes pride in creating a positive environment, and we're pleased it made a difference for you. If you ever need further assistance with your insurance needs, please feel free to reach out."
Juan Florentino Araos Torres
August 8, 2026
"Very easy, affordable, and fast. Matthew Pang from the team did a great job going over the policies I wanted, my options, and even helped me get an additional policy that I wasn’t aware of. Thank you!"
"Juan, thanks for sharing this! We're delighted to hear that Matthew Pang was able to assist you effectively with your policies and even help you discover an additional option. If you have any more questions or need further assistance with your insurance needs, feel free to reach out to our team."
Nick Dominguez
August 7, 2026
"⭐⭐⭐⭐⭐
Jannie was phenomenal! She made everything incredibly easy and was such a pleasure to work with. She was friendly, knowledgeable, responsive, and took the time to make sure I understood everything and was completely taken care of.
You can tell Jannie genuinely cares about the people she helps, and that really stood out to me. Easily one of the best customer service experiences I’ve had in a long time. State Farm is lucky to have her. Highly recommend!"
"Thank you for your glowing feedback, Nick! We're delighted to hear that Jannie made your experience with our agency so positive and seamless. Her dedication to ensuring you felt informed and cared for truly reflects our commitment to excellent service. If you ever need assistance with your insurance needs, don't hesitate to reach out."
Latorya Brown
August 6, 2026
"Nikki is a great for your team she is awesome and help me thru the whole experience"
"Latorya, we appreciate you taking the time to acknowledge Nikki! We're thrilled to hear that Nikki was able to assist you during your experience with us. Our team is always here to help with your insurance needs, so please feel free to reach out anytime."
Matthew Horgan
August 6, 2026
"Awesome, friendly, and was super helpful with getting me what I needed."
"Reviews like yours are always appreciated, Matthew! It’s great to hear our team was able to provide a friendly and positive experience while helping with your insurance needs. We’re always just a call away."
Chasey
August 5, 2026
"Summer made my entire car insurance buying process super easy. He go to know me and what my family needed. I will be recommending him to anyone I know needing insurance in the future!"
"We couldn’t be more thankful for your review, Chasey! It's great to hear that Summer made your car insurance buying process easy and took the time to understand your family's needs. We appreciate your support and look forward to assisting you with any future insurance needs."
Grim WayToDie
August 3, 2026
"Very helpful and did a great job introducing me to concepts and processes I was unfamiliar with, and remained friendly and approachable through it all."
"Your experience is exactly why we love what we do! We’re thrilled to hear our team was able to provide clear guidance while making insurance feel approachable and easy to understand. We appreciate your trust and will continue to be here whenever you need support."
Andrew Whisper
August 3, 2026
"很舒服的服務方式。"
"感谢您的反馈,Andrew!很高兴听到您对我们的服务方式感到满意。我们始终致力于为您提供舒适的保险体验,如有任何需求,请随时与我们联系。"
Dennis
August 3, 2026
"The staff was very friendly, responded quickly, and offered reasonable prices. I had a great experience and would definitely recommend them."
"Dennis, we love hearing how our team was able to make such a great impression! Knowing our quick communication, friendly approach, and value-driven service stood out means so much to us. We’re grateful for your recommendation and look forward to continuing to support you with all your insurance needs."
Dan & Veronica Waldow
July 31, 2026
"Always quick and accurate for the changes on all our policies! Appreciate the friendly voice and expertise."
"Thank you, Dan & Veronica, for your feedback! We're glad to hear that our team has been quick and accurate with your policy changes and that you appreciate the friendly service and expertise. If you ever have more questions or need assistance with your insurance needs, feel free to reach out."
Flo Baltazar
July 30, 2026
"Great experience. Sumner was very friendly and didn't try to force the sale. He provided ample time for me to think about it. He gave me the same impression as the commercial, "Like a good neighbor....""
"Flo, hearing that Sumner made you feel comfortable means a lot to our team! We’re grateful he took the time to understand your needs and provide the support you needed while considering your choices. We appreciate the opportunity to be your insurance resource."
楊婷琬
July 29, 2026
"服務人員會說中文
而且相當用心解說
讓我們很滿意
有要買保險的亞洲朋友都可以找她
真的很感謝她呢"
"感谢您的反馈,楊婷琬!我们很高兴听到您对我们中文服务的满意,并且感谢您推荐我们的团队。若您或您的朋友有任何保险需求,欢迎随时联系我们。"
braedon binder
July 29, 2026
"Really helpful, kind and inciteful!"
"Braedon, we’re glad you shared your experience with us! It’s great to know our team was able to provide the helpful insight and support you were looking for. We appreciate your trust and are always here whenever you have questions or need assistance with your insurance coverage."
Brenden Kincaid
July 28, 2026
"Summer Did a amazing job and got me a much lower quote. And was not only super nice but super personable."
"Brenden, we’re so glad you shared your experience with us! It’s wonderful knowing Summer was able to help you find a lower quote while providing the friendly and personable service you appreciated. We’re grateful for your trust and are always here whenever you need us."
yuxin qin
July 28, 2026
"Jannie非常專業和高效,為我家庭量身定制的保單,性價比很高!"
"感谢您的反饋,Yuxin Qin!很高兴听到Jannie为您的家庭量身定制了高性价比的保单。我们团队始终致力于提供专业和高效的服务,随时欢迎您联系我们以满足您的保险需求。"
Tishawnda Bellamy
July 25, 2026
"Matt Pang provides outstanding customer service. I appreciate his follow up and great response time when I have a question."
"Tishawnda, we're delighted to hear that Matt Pang's outstanding customer service and prompt responses have made a positive impact on your experience with our agency. If you have any more questions or need assistance with your insurance needs, feel free to reach out."
Leon Feng
July 25, 2026
"可以中文溝通的保險專員 推薦"
"感谢您的推荐,Leon!我们很高兴能用中文为您提供保险服务。若您有任何保险需求,欢迎随时联系我们的团队。"
黃弘章
July 24, 2026
"對于一個來到美國還能有中文的幫忙,真的很感謝,可惜沒6星"
"感谢您的反馈,黃弘章!我们很高兴能用中文为您提供帮助,并协助您解决保险需求。如果您将来有任何问题或需要进一步的帮助,请随时联系我们的团队。"
Jimmy Lin
July 24, 2026
"感謝Jannie的細心熱心,她會說英語、中文、台語、粵語,溝通上超方便,幫助我們解決很多問題,讓我們立即推薦給朋友。讚👍"
"感谢您的反馈,Jimmy!很高兴听到Jannie的多语言能力和细心服务让您感到满意,并帮助解决了许多问题。我们非常感谢您愿意推荐我们的服务,若您有任何保险需求,欢迎随时联系我们。"
Judy Smith
July 23, 2026
"Every time I deal with this group, I get friendly and extremely service. I would recommend them highly"
"Judy, it's great to hear that you've consistently experienced friendly and exceptional service with our team. We're here to assist with any of your insurance needs, so feel free to reach out anytime."