Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Po-Chou Lin

Po-Chou Lin

August 23, 2025

5  out of  5
rating by Po-Chou Lin
"Very professional and effective"
Profile photo of CHARLES LASSITER

CHARLES LASSITER

August 22, 2025

5  out of  5
rating by CHARLES LASSITER
"James was awesome thanks for your help"
We responded:
"Thank you for the kind review Charles! James is the best at helping people with their car insurance!"
Profile photo of Maria Gottas

Maria Gottas

August 21, 2025

5  out of  5
rating by Maria Gottas
"Excellent customer service. Joseph always responds quickly to any of my question's."
We responded:
"Thank you so much for your generous review Maria! So glad we were able to provide you excellent customer service!"
Profile photo of Ash Abbasi

Ash Abbasi

August 20, 2025

5  out of  5
rating by Ash Abbasi
"I had an absolutely wonderful experience, friendly and attentive staff who made sure every detail was perfect"
Profile photo of 王瓊慧

王瓊慧

August 20, 2025

5  out of  5
rating by 王瓊慧
"Tim很棒 。 很認真 。有事情問他都會想辦法幫你 。也保了一個好的保障、 感謝🙏"
Profile photo of Po-Wei Lee

Po-Wei Lee

August 20, 2025

5  out of  5
rating by Po-Wei Lee
"good service!!!"
Profile photo of Daro Johnson

Daro Johnson

August 18, 2025

5  out of  5
rating by Daro Johnson
"James has been amazing Follow up Customer service Not pushy at all"
We responded:
"Thank you for the five star review Daro! I am so glad you had a great experience working with James setting up your family's car insurance. "
Profile photo of Drew Reiman

Drew Reiman

August 15, 2025

5  out of  5
rating by Drew Reiman
"James was very helpful and informative providing better coverage at a lower rate than my policy at Progressive - unfortunate that 10 stars isn’t a thing because he deserves way more than 5. Thanks James!"
We responded:
"Thank you for the generous review Drew! James truly is the best at saving people money without sacrificing proper coverage on your car insurance!"
Profile photo of Leslie McCoy

Leslie McCoy

August 15, 2025

5  out of  5
rating by Leslie McCoy
"I love working with this office, everyone is always so extremely welcoming and helpful. I highly recommend using Joseph Lau and his team, you won’t regret it!"
We responded:
"Thank you for your kind words Leslie! Our office strives to provide the best customer service possible and thank you for placing your insurance trust with us! "
Profile photo of Raymond Weaver

Raymond Weaver

August 14, 2025

5  out of  5
rating by Raymond Weaver
"James was amazing! He not only heard my concerns but he addressed them with no pressure for a sale like most do. Call him If you’re looking for a true quote. Thanks to James & State Farm!!!"
Profile photo of Rajesh Kolluru

Rajesh Kolluru

August 13, 2025

5  out of  5
rating by Rajesh Kolluru
"I would like to share my experience with this insurance provider, which has been overwhelmingly positive. The representatives I've interacted with were always kind, patient, and eager to assist me. They efficiently addressed my questions and provided clear explanations of my policy. I genuinely appreciate their professionalism and commitment to customer satisfaction. I would recommend this insurance provider to anyone."
We responded:
"Thank you so much for your kind words Rajesh! Our team puts in the extra effort to make sure each customer understands how their insurance policies work and provide recommendations in your best interest. Thank you for trusting us with your family's insurance needs!"
Profile photo of Roger

Roger

August 11, 2025

5  out of  5
rating by Roger
"非常高效的溝通,Jannie非常Nice!"
We responded:
"Thank you for the generous review Roger! It is great to hear that you experienced great customer service from Jannie!"
Profile photo of Patricia Chen

Patricia Chen

August 11, 2025

5  out of  5
rating by Patricia Chen
"服務人員解說很清楚, 費用也很公道。"
We responded:
"Thank you for the five star review Patricia! It is great to hear that you were able to understand how our insurance policies help to protect you and your family in Chinese while being able to save money!"
Profile photo of kristiann huntington

kristiann huntington

August 11, 2025

5  out of  5
rating by kristiann huntington
"Joseph Lau and Jannie Lau were amazing. They have helped both my owners and tenants. They helped them get the right coverage for the best price. I was amazed how fast they worked to get everyone taken care of. I would recommend them to anyone."
Profile photo of George Wei

George Wei

August 8, 2025

5  out of  5
rating by George Wei
"Had great experience managing my policy, being proactive about their customers. Recommended."
Profile photo of Shawhua Ger

Shawhua Ger

August 8, 2025

5  out of  5
rating by Shawhua Ger
"very proactive and effective"
Profile photo of 尚俊宏

尚俊宏

August 8, 2025

5  out of  5
rating by 尚俊宏
"非常熱情、熱心,也非常耐心回覆問題,可以一站式解決各種保險問題"
Profile photo of Erik Anthony

Erik Anthony

August 7, 2025

5  out of  5
rating by Erik Anthony
"Very friendly and helpful! Didn’t take an hour to get a quote like most other agencies. Spoke with James and he was great. Able to give me a quote and get me signed up with a great price with ease."
Profile photo of Henry Yan (Henry)

Henry Yan (Henry)

August 7, 2025

5  out of  5
rating by Henry Yan (Henry)
"Jannie is very professional and considerate, representing the client’s best interests."
Profile photo of 哩公威

哩公威

August 7, 2025

5  out of  5
rating by 哩公威
"Janie人非常好,講解清楚,服務很好,推薦!"
Profile photo of William Herzberg

William Herzberg

August 6, 2025

5  out of  5
rating by William Herzberg
"So kind and always very responsive. Long term customer and very pleased"
Profile photo of Kayla Ruyle

Kayla Ruyle

August 6, 2025

5  out of  5
rating by Kayla Ruyle
"James P did a great job being patient with us over several months before we were ready to switch providers and then was extra patient when I came in with all my rapid fire questions. We ended up with higher coverage limits for a much better premium than we were paying."
Profile photo of Hanan Abdeen

Hanan Abdeen

August 5, 2025

5  out of  5
rating by Hanan Abdeen
"Great working with Joseph. He was so friendly and polite and he made my purchase so easy! I appreciate all his help and attendance to my questions."
Profile photo of KengHan Yang

KengHan Yang

August 5, 2025

5  out of  5
rating by KengHan Yang
"服務快速可靠,大大推薦Jannie"
Profile photo of Dylan Hyper

Dylan Hyper

August 4, 2025

5  out of  5
rating by Dylan Hyper
"Good service Phone call are always on time and fast replies and cooperation with the communications"